THE THEORY OF
KNOWLEDGE1

1. Got A Question? Get Some Answers.

FREQUENTLY ASKED
QUESTIONS

Q: WHAT DOES INDIVIDUAL LEASING MEAN?
A:
Each resident signs their own lease for their specific bedroom. So, if a roommate moves out, the other residents are not responsible for that person’s rent. Please note that common areas are a shared space.

Q: WHAT ARE RENTAL INSTALLMENTS? WHY IS MY RENT NOT PRORATED?
A:
The total rent for your lease term is divided into 12 equal installments to be paid over the course of 12 months (or less, if you so choose). Because each installment amount is derived evenly from your total rent costs and not from a monthly rental rate, there is no need to prorate based on the timing of your move-in or move-out date.

Q: WHAT IF I NEED SOMETHING REPAIRED IN MY APARTMENT?
A:
If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

Q: HOW DO I PAY MY RENT & WHEN IS IT DUE?
A:
Rent can be paid online through the Resident Portal using a credit card or bank account number. You may also pay with a personal check, money order, or cashier’s check. Rent is always due the 1st of the month. We recommend signing up for automatic payments through the resident portal so you never miss a payment.

Q: WHAT SHOULD I BRING TO MY NEW APARTMENT?
A:
We suggest that you bring:

- Bedding.
- Toiletries.
- Dishes/Cookware.
- Decorations to make your new room feel like home!


GET PEACE OF MIND WITH OUR
PEAK PROTECTION PLAN

For a low $17 per month, Peak Protection Plan brings you insurance designed specifically for our residents. It offers personal liability and broad personal property coverage backed by A+ rated insurance carriers that will not only satisfy your lease requirement but also includes protection on your valuables!

Click here for more information, or check out our brochure for residents:
DOWNLOAD THE BROCHURE
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